Is after sales assistance provided?

Yes through our dealer network. Newster’s distributors are trained to provide an excellent service directly on site and to satisfy customers' various needs. Technicians are given extensive “hands-on training” directly at our facility which makes them able to promptly supply accurate diagnoses and repairs.

Training of hospital staff and operators are at the top of the list of priorities associated with installation projects together with a solid after-sales department offering quick and reliable access to our technical office for troubleshooting. 

We also provide specialized assistance for the registration and accreditation of Newster technologies with the competent authorities and bodies in the countries where they will be distributed and installed.